Tiny Shops
Orders & Customers

Customer Management

View and manage your customer base.

The Customers page shows everyone who has visited your store through Telegram.

Customer list

Each customer entry shows:

  • Telegram username and name
  • Number of orders placed
  • Total spent — lifetime revenue from this customer
  • First visit — when they first opened your store
  • Referral info — who referred them (if applicable)

Customer details

Click a customer to see their full profile:

  • Order history
  • Cashback balance and level
  • Referral activity
  • Bonus balance

How customers are created

Customers are automatically registered when they open your Telegram Mini App store for the first time. No sign-up form is required — Telegram provides their identity.

Customer data comes from Telegram's user profile. You don't need to collect personal information separately unless you've added custom checkout form fields.